DFRLab: It’s our civic duty to combat the spread of disinformation
Andy Carvin, Senior Fellow at the DFRLab discusses the importance of civic responsibility and accountability in combatting fake news.
Expounding the importance of getting rid of ‘passive voice’, Andy urges news organizations to own their mistakes when it comes to spreading disinformation.
If we don’t use insights from first party data, we’ve broken the value exchange with our customers
Wall Street Journal: focus on the customer experience not just the content
News Xtend: “if we don’t put ourselves in our customer’s shoes, we’re going to be eaten alive”